Your Privacy Our Priorities

1 What Information We Collect

Rajavaji collects various types of information from you — primarily to manage your account and ensure a safe gaming experience. We only collect what is genuinely necessary.

1.1 Information You Provide Directly

When you register or manage your account on Rajavaji, we collect the following information:

• Identity Information: Full name, date of birth, nationality
• Contact Information: Email address, phone number, current address
• Payment Information: Mobile banking number, bank account details (stored encrypted)
• Identity Verification: Government-issued ID photo (for KYC verification)
• Account Information: Username, password (hashed), security questions

1.2 Automatically Collected Information

When you use Rajavaji, our systems automatically collect certain technical information:

• Device Information: IP address, device type, operating system, browser version
• Usage Type: Login times, game history, session duration
• Transaction History: Complete logs of deposits, withdrawals, and bonus usage
• Cookie Data: Site usage preferences, session management

2 How Your Information Is Used

Rajavaji uses your information for specific, defined purposes. Under no circumstances do we use your data for anything unnecessary or beyond what you have agreed to.

3 Data Sharing Policy

Rajavaji never sells your personal information. We believe your privacy is a fundamental right, and protecting it is our responsibility.

3.1 When Information May Be Shared

In very limited circumstances, we may share certain information with specific third parties:

• Payment Processor: Only the payment information necessary to complete a transaction. These providers adhere to strict financial security standards.
• Legal Authorities: In response to a court order or valid government request. We will always endeavour to notify you to the extent possible.
• Anti-Fraud Organizations: Minimal data shared across industry-wide networks for fraud detection and prevention.

4 Cookies & Tracking

The Rajavaji website and app use cookies to improve your experience. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential Cookies: Required for login sessions and security. Disabling these will prevent the site from functioning properly.
• Functional Cookies: To remember language preferences and theme settings. These are optional.
• Analytical Cookies: To measure site performance. All data is collected anonymously.
• Security Cookies: For fraud detection and account security purposes.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may prevent Rajavaji from functioning correctly.

5 Data Retention Period

Rajavaji does not retain any information beyond the time it is needed. We follow the policies outlined below:

• Active Accounts: All data is retained for as long as the account remains active.
• Closed Accounts: Following account closure, financial and identity data is retained for up to 5 years as required by legal obligations.
• Gaming History: Retained for up to 3 years for responsible gaming monitoring.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Communication Log: Customer service communication records are retained for up to 2 years.

6 Your Rights

As a Rajavaji user, you have important rights over your own data. We fully respect and uphold those rights.

7 Child Protection Policy

Rajavaji strictly does not serve anyone under the age of 18. We never knowingly collect information from minors. If we become aware that a minor is using our platform, we will immediately close the account and delete all associated data.

Parents are urged to take steps to prevent minors from accessing Rajavaji or any other online gaming platform. If you suspect your child is using this site, please contact us.

8 Security Measures

Rajavaji applies multiple layers of security to protect your information. This is not just a promise — it is put into practice on every transaction.

• 256-bit SSL Encryption: All communication between you and our servers is fully encrypted.
• Two-Factor Authentication (2FA): Optional 2FA available for added security.
• Password Hashing: Your password is never stored in plain text — only as an encrypted hash.
• Regular Security Audits: Quarterly security audits conducted by third-party specialist teams.
• Access Controls: Only authorized Rajavaji staff can access your information, strictly on a need-to-know basis.
• Data Backup: Your data is backed up across multiple secure servers.

9 Policy Updates

Rajavaji may update this Privacy Policy from time to time. When significant changes are made, we will:

• We will send a notification to your registered email address
• A notification will be displayed when you log in to the platform
• We will update the "Last Updated" date at the top of this page

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

10 Contact

For any privacy-related questions, requests, or concerns, please reach out to us. Our dedicated privacy team is always ready to assist you.

Our email: [email protected]

We typically respond within 48 hours. For urgent security matters, we aim to respond within 24 hours.